Shipping & Policies

Welcome

The lovely little bits of tundra come to life in my pieces which are completely unique. All material used is obtained in a conscientious manner, taking time to bring the beauty of mother nature to your everyday.

Payments

I accept all major credit cards.

Shipping

As soon as I receive the order I prepare the product for shipping. I live in the great white Canadian arctic so packaging and distance is a little more complicated. Everything is sent regular post with insurance, and should take 3-4 weeks to arrive. International customers may have to wait 5-7 weeks due to distance and flight availability.

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 days of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

If the product arrives broken, damaged or not to your satisfaction, let me know so we can work out a resolution. I will be happy to make your purchase worthwhile.

Additional

All pieces are made with an epoxy resin - very durable, will not shatter or break. However, it is not recommended that they get suspended in liquid for long periods of time, and the product may yellow when exposed at lengths to the sun.